To log a pick-up, after logging in and starting your route, click the “pick-up” button. The first thing required to start your pick-up is to choose the farm you are picking up from. Here, you have three options: If the farm has a geofence that you are in the farm name will be automatically selected. If the farm doesn’t have a geo fence you can either search on the list or scan the barcode on the farm to pick it up. Once you have the farm chosen click next. The next thing to do is to add the tank number from which you are picking up on that farm. After the tank you will add your dip (if you are completing a partial pick-up enable the partial pick-up button and add a dip end). Next, you will select the compartment in your truck you are putting the milk in, then you will add the volume picked up, click next. The final screen will go through the extra details in the pick-up, here you will add the temperature of the milk at the pick-up, a sample barcode if you barcode your samples, an image of the slip left on farm and any comments or rejections of the milk. Finally, you will click send pick-up and your pick-up is complete. Check out this video for a walk through demo on how to log a pick-up.

The drop-off process is similar to the pick-up process. To start you will select your plan to drop-off. This can be geofence, list or by barcode. Once the plant is selected you will then select the compartment you are dropping off. To drop off multiple compartments at once click split. If you want to drop off a portion of a compartment rather than the whole thing enable to partial button. Change the volume input to the number you are dropping off. Once your drop-off volume is complete enter the metered number, click next. Finally, we will enter the details in the details page, to start we will enter the temperature at drop-off. Next we will scan a sample barcode if one if taken with the load. Then, we will add images of the meter slip and the load slip. Finally, enter a comment or rejection if needed and click “send drop-off” to complete the process. Check out this video for a walk through demo on how to log a drop-off.

If your administrator is accepting personal devices on the system, you can download the application on your phone if it is IOS or Android-compatible and above version 7.

We offer 24 hour customer support. Our support staff can be reached from any of our applications or even this website! Use the chatbot on the bottom right to chat with us. On the driver application we can also remote manage your device to help with complicated issues.

To reset your password hit the Forgot Password button on your app, or follow the link here and enter your email. An email with a link to reset your password will be sent. For more information on how to reset your password, check out this video.

You can download the app here.

If the geofence doesn’t pick up, select the farm from your list or click the barcode scanner icon and scan the barcode on farm to select it.

To hand off a route to another driver simply close your route with the “close route” button with milk still in your trailer. Once the route is closed with milk on the trailer, it will be moved to the “existing route” screen. The driver picking up the route can now click “existing route” and find the route you have left for them. They will then click on that route and all of the route details will open up.